Privacy & Data Protection Policy

In compliance with the Data Protection Act of Kenya (No. 24 of 2019).

1. Data We Collect 2. How Data is Used 3. Payment & M-Pesa 4. GPS & Telematics 5. User Rights

1. Information We Collect

We collect personal information including full names, contact email addresses, mobile money telephone numbers, and destination itineraries required to fulfill safari transport bookings.

2. How We Use Your Information

To calculate dynamic mileage fares and dispatch expedition vehicles.
To transmit payment requests and issue transaction receipts.
To maintain road safety, coordinate driver assignments, and verify identities.

3. M-Pesa & Payment Processing

All financial operations are tokenized through Paystack's PCI-DSS compliant infrastructure. Kong Safaris never collects, sees, or stores your M-Pesa PIN, card CVV, or bank credentials.

4. GPS Location & Telematics

During active safari trips, vehicle telematics and GPS coordinates are logged exclusively to ensure route safety, verify emergency locations, and maintain accurate mileage calculations.

5. Data Subject Rights

You retain rights to request access, rectification, or deletion of your personal records by contacting our Data Protection Officer at [email protected].